Privacy policy

Last updated: September 7, 2025

Vista Pet Health (“we”, “us”, “our”) operates the website located at https://fincavistahermosa.com (the “Site”). We are committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and what rights you have.

1) Who we are

Vista Pet Health is an editorial website providing veterinarian-reviewed guides on pet nutrition, supplements, and everyday care.
Contact: [email protected]

2) What data we collect

2.1 Data you provide directly

  • Contact forms / email: your name, email, message content, and any other info you choose to share.
  • Newsletter (if enabled): email address and subscription preferences.
  • Comments (if enabled): name, email, comment text; WordPress may store a cookie so you don’t have to re-enter details next time.

2.2 Data collected automatically

  • Usage & device data: IP address (truncated where possible), browser/OS, referring pages, timestamps, general location (city/country level), pages viewed.
  • Cookies & similar tech: to keep the site secure, remember preferences, and (if enabled) measure aggregated audience analytics.

2.3 Cookies we may use

  • Strictly necessary (essential): site security, load balancing, session and comment-remember cookies (WordPress).
  • Preferences: remember your settings (e.g., dark mode, if used).
  • Analytics (optional): page views, reading time, bounce rates in aggregate.
    You can control cookies in your browser settings. Blocking essential cookies may affect site functionality.

3) How we use your data

  • Provide, operate, and secure the Site.
  • Respond to inquiries and support requests.
  • Send newsletters you’ve opted into (you can unsubscribe anytime).
  • Understand aggregated, non-personal usage to improve content quality and UX.
  • Comply with legal obligations and enforce our terms.

We do not sell your personal information. We also do not accept payment for brand mentions; our editorial content is independent.

4) Legal bases (EEA/UK GDPR)

Where GDPR applies, we process data on these bases:

  • Contract/Service: to provide the Site and respond to your requests.
  • Legitimate interests: site security, fraud prevention, and basic analytics.
  • Consent: newsletters and non-essential cookies/analytics.
  • Legal obligation: where the law requires retention or disclosure.

5) Sharing & processors

We share personal data only with service providers (processors) who help us operate the Site (e.g., hosting, email delivery, analytics). They are bound by contracts to protect your information and use it only as instructed by us. We may also disclose data if required by law, to protect our rights, or in the context of a business reorganization.

6) International transfers

If your information is transferred outside your region, we use safeguards permitted by applicable law (e.g., Standard Contractual Clauses) and share only what’s necessary.

7) Data retention

We keep data only as long as needed for the purposes described above:

  • Contact form messages: typically up to 24 months (or shorter if resolved).
  • Newsletter data: until you unsubscribe or your email bounces.
  • Comments: indefinitely for publication history, unless you request deletion.
  • Server logs/analytics: typically 14–26 months in aggregate form.
    Retention periods may vary if required by law or to resolve disputes.

8) Your rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data, to object or restrict certain processing, and to withdraw consent at any time (this won’t affect lawful processing before withdrawal).

  • EEA/UK: You can also lodge a complaint with your local supervisory authority.
  • California (CCPA/CPRA): We do not “sell” personal information. You may request access or deletion of your personal information and the categories of third parties we share it with.

To exercise rights, email us at [email protected].

9) Children’s privacy

The Site is not directed to children under 13 (or under 16 in some jurisdictions). We do not knowingly collect personal information from children.

10) Security

We use reasonable administrative, technical, and physical safeguards to protect personal data. No method of transmission or storage is 100% secure, but we continuously improve our protections.

11) Third-party links & embedded content

Articles may include links to third-party sites or embedded content (e.g., a video). Those services may collect data about you per their own privacy policies. We are not responsible for third-party practices.

12) Changes to this policy

We may update this Policy from time to time. The “Last updated” date shows the latest revision. Significant changes will be highlighted on this page.

13) Contact us

Questions or requests regarding this Policy: [email protected].